Privacy Policy
At XOXO APURVA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, how we keep it secure, and under what circumstances we may share it with third parties.
1. What Personal Information We Collect
When you interact with our website or place an order, we may collect the following personal information:
Contact details: Your name, email address, phone number, and mailing address.
Payment details: Payment method information (we do not store your credit card details; payments are processed securely through third-party providers).
Order history: Details of your purchases and returns.
Account information: If you create an account with us, we collect your login credentials and any preferences you choose to share.
Browsing data: IP address, device type, browser type, and information on how you navigate our site (through cookies and similar technologies).
2. How We Collect Information
We collect your personal information in the following ways:
When you provide it directly: By creating an account, placing an order, subscribing to our newsletter, or contacting customer service.
Automatically: When you browse our website, we use cookies and other tracking technologies to collect certain information about your browsing behavior and preferences.
Through third-party services: For example, payment gateways collect and process your payment information when you complete a purchase.
3. How We Use the Collected Information
We use the information we collect for various purposes, including:
Order fulfillment: To process and deliver your orders, and to notify you about order status.
Customer service: To assist you with inquiries, returns, or issues related to your order.
Marketing and communication: To send you updates, promotional offers, and newsletters (only if you’ve opted in).
Site functionality: To enhance your shopping experience, remember your preferences, and improve website performance.
Legal and security purposes: To detect fraud or security breaches, comply with legal obligations, and protect our business.
4. How We Keep Information Safe
We implement a variety of security measures to protect your personal information, including:
Data encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information, such as payment details, during transmission.
Secure storage: We store personal data on secure servers with restricted access.
Third-party security: We partner with trusted payment processors and service providers who follow strict data security protocols.
While we take appropriate measures to safeguard your data, no online transaction can be 100% secure, so we encourage you to take your own precautions, such as using strong passwords and keeping your login information confidential.
5. Information Sharing with Third Parties
We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:
Service providers: We share your information with third-party companies that help us run our business, such as shipping partners, payment processors, email marketing services, and customer support platforms. These third parties only use your data for the services they provide to us.
Legal compliance: If required by law, we may disclose your personal information to government authorities or law enforcement.
We do not share personal information with third parties for their own marketing purposes without your explicit consent.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect browsing data and enhance your user experience. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the website.
7. Your Rights and Choices
You have the right to:
Access and update your personal information by logging into your account.
Request deletion of your data, subject to legal and business retention requirements.
Opt out of marketing communications by following the unsubscribe link in any of our emails.
Disable cookies by adjusting your browser settings.
8. International Orders
For international customers, please note that your data may be transferred and processed outside of your country. We ensure that any such transfers are done in compliance with applicable data protection laws.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. By continuing to use our services, you agree to the updated terms.
If you have any questions or concerns regarding our Privacy Policy, feel free to contact us at ( domain email id)